Frequently Asked Questions:
What is In-Vehicle Monitoring (fleet telematics)?
In-vehicle monitoring is a method of monitoring a vehicle that combines a GPS device with on-board diagnostics and network communication (typically cellular) to a central management system.
What is the value of in vehicle monitoring to my business?
In-vehicle monitoring can improve safety and efficiency, with measurable improvements to your company’s bottom line. Additionally, in-vehicle monitoring can:
- Reduce worker comp premiums and increase dividends.
Provide real-time visibility of your vehicles and drivers.
- Reduce injury and death of your employees.
- Improve driving behavior.
- Reduce unnecessary miles driven.
- Monitor remote worker activity.
- Reduce lost time and associated impact on revenue.
- Increase operational efficiency.
- Maximize capacity of resources and increase revenue.
- Decrease unnecessary idling and fuel usage.
- Decrease vehicle maintenance costs.
Increase billable time.
- Overview of the StriveSafe System
What is the relationship between StriveSafe and my workers compensation carrier?
Your workers compensation carrier is part of the AASCIF organization (American Association of State Compensation Insurance Funds). StriveSafe was identified by AASCIF in a rigorous screening process as the vendor that provides the best combination of driver safety focus, technical fleet telematics specifications, and price competitiveness. As part of this exclusive selection, StriveSafe has partnered with AASCIF to provide all AASCIF members with significantly discounted pricing, regardless of individual order size.
How does StriveSafe’s system work?
The Real-time Onboard Vehicle Recording (ROVR) hardware installs within seconds in a vehicle’s ODB port. While the vehicle is in motion, the device measures date/time and the three leading indicators of risk: speeding (leading cause of motor vehicle injury and death), hard braking (leading indicator of distracted driving), and rapid acceleration (leading indicator of aggressive driving). The information is transmitted via cellular networks to StriveSafe’s online dashboard, worldVIEW, which provides real time mapping and geofencing, notifications, reporting, and analytics.
Is this phone based or will there be an app?
StriveSafe does not require the use of a cellular phone or mobile device. The ROVR hardware is a self-contained unit and can transmit data without the use of any additional devices.
What other data will be collected?
ROVR also monitors vehicle data through the vehicle’s on-board diagnostics port regarding vehicle operation for vehicle maintenance, such as mileage and diagnostic codes. In addition, ROVR collects some basic driver and vehicle information, although the driver data can be anonymized (ie “Driver A”).
Is the data real time?
Yes, data is collected in real time every minute while the vehicle is in motion.
Can a driver’s location be viewed in real-time?
Yes, the optional subscription to worldVIEW allows for the reporting of location through the cellular network, and can be viewed online from a desktop or laptop. If a customer does not want real time visibility of driver locations, a Scorecard Only option is available.
Can I switch from the Basic Package (ROVR + Scorecard only) to the Premium Package (ROVR + Scorecard + WorldView) to get the benefits of real-time visibility?
Yes. Contact our customer success team to inform them you’d like to make the switch. The only additional fee that will be charged is the WorldView fee ($5 per device per month). No service change fee will be charged for switching from the Basic Package to the Premium Package.
Are there additional data fees?
No. All data and cellular connectivity required by telematics systems are included in our flat-rate prices, even if you have a very large fleet.
What if cellular connectivity is spotty?
StriveSafe’s cellular service partners provide sufficient coverage for 99% of their businesses, the majority of which operate in unpopulated, rural areas. If a ROVR enters an area without cell coverage, it will store data until it re-enters an area with sufficient coverage (at which point it will transmit the data to our servers, where it will be processed and analyzed for Scorecard reporting). The ROVR device can store more than 30,000 messages. Cellular networks for data transmission are not always the same as for voice or text cellular networks, and ROVR requires only minimal bandwidth for data transmission. If your drivers operate outside of cell signal for very long periods, StriveSafe also offers a cost effective add-on option for location reporting via satellite networks.
How is information communicated?
Driver scorecards are emailed each week directly to drivers to provide specific information about their driving to enable and encourage them to self-correct. If worldVIEW subscription is selected, the online portal allows their data to be viewed, analyzed and/or exported at any time.
Supervisors also received group scorecards to quickly evaluate any driving risks in their group, identify opportunities for coaching, and confirm that the ROVR system is updated and functioning properly.
Can you drill down into a driver’s history for more detail?
Those with designated access to the worldVIEW portal can review historical driver data. In addition, the system’s analytical functionality can identify risky patterns of behavior by a single driver or groups of drivers.
What are the safe driving thresholds used in driver scores?
The ROVR device measures the three leading indicators of risk including speeding, hard braking and rapid acceleration.
Speeding is determined relative to posted speed limits and accounts for 50% of the overall score. Speeding of 0 to 5 mph over the posted speed limit is no event, 6 to 10 mph over is a minor event, 11 to 19 mph over is a moderate event and 20 mph or more over the posted speed limit is a severe event. The more severe a speeding event is, the more it impacts a driver’s score.
Hard braking is 30% of the overall score and an event is recorded if deceleration is more than 5.4 mph per second.
Rapid acceleration is 20% of the overall score and an event is record if acceleration is more than 5.4 mph per second.
Who decides what is an acceptable score?
Ultimately the customer is responsible for defining company expectations with regard to the ROVR program. The ROVR overall score ranges from A+ to D, and is based on a driver’s total number of events per hour driven, weighted 50% for speeding, 30% for hard braking and 20% for rapid acceleration. StriveSafe recommends that drivers strive for safe driving behavior, and strive for an overall score of an “A”, with minimum scores of A or above for each driving metric (Speeding, Hard Braking, and Rapid Acceleration).
What features can improve daily fleet operations?
Real-time visibility of vehicles and drivers enable optimized utilization of assets and maximized revenue generation; DTC code notifications and mileage reporting reduce fleet maintenance costs; and idling reporting and notification reduces fuel consumption.
What is involved in implementing the ROVR program?
Implementing the ROVR program is designed to be easy for StriveSafe’s customers. The ROVR hardware is plug and play for both light and heavy vehicles. The worldVIEW dashboard can be set up either by sending StriveSafe Support a simple spreadsheet of basic information or by using a free mobile app. StriveSafe offers online webinar training and a library of training videos.
How are pooled or shared vehicles monitored?
StriveSafe offers several hardware options to monitor vehicles that are driven by more than one person. StriveSafe’s traditional multi driver ID solution requires hardwire installation of the ROVR (approximately 20 minute process), a multi driver ID reader, and a key fob for each reader.
Are there additional service fees for multi-driver vehicles?
No. StriveSafe pricing is set based on the number of ROVRs you have, rather than the number of drivers you have. The only additional cost of having scorecards for multiple drivers in a single vehicle is the one-time hardware cost of the multi-driver ID reader and a key fob for each driver.
How much time will be required to implement the ROVR program?
Implementation time depends on how many vehicles are involved. For an average fleet of 30 vehicles, the total time to achieve all implementation milestones is approximately 3 hours over the course of a 30-day period.
What kind of follow up should customers expect?
During implementation, StriveSafe will clarify follow up expectations with the customer. If customers discover that they need more assistance, StriveSafe offers program management services, including set up and management of an effective recognition and rewards program to maximize the benefits of ROVR.